The Best Customer Service Award 2023 recognises excellence in customer service and is open to all businesses that engage with a youth and student focussed audience

Shown below in alphabetical order are the finalists in the Best Customer Service category. The winners will be announced on 22nd November in London. Find out more and book your tickets now for an unforgettable evening that promises to celebrate the very best of the British youth, student and educational travel industry

Camp Leaders is one of the UK’s leading providers of international staffing for camps in the USA. We send thousands of young people from the UK to hundreds of camps across the USA every year. Our customer support team are summer camp experts. Each team member has worked at camp and can connect with our participants personally by sharing their experience and perspectives. We believe summer camp can change lives and we go the extra mile to make the application journey as smooth as possible.

Euroventure is a European travel agency and tour operator, specialising in interrail trips for young people. We offer a range of sustainable trips, including ready made set trips as well as fun and inclusive group tours for travellers aged 18 – 35. We can even work with you to create your own custom route! We’re open 7 days a week and offer a bespoke and friendly experience, with help and support on offer from the moment you enquire, until the very end of your trip.

Londonist DMC is an award-winning student accommodation agency with offices in London, Turkey, and China. Since 2013, we have provided clients with short and long-term accommodation, from 2 to 51 weeks. We delight ourselves in delivering a five-star service by making students feel at home away from home. It is achieved with the help of an inspired team, innovative technology, and intentional partnerships. We currently have over 2000 rooms in over 50 locations across London in Zones 1, 2, & 3.

StudentUniverse is an online travel agency for students and youth. Providing incredible travel deals and customer service sits at the heart of everything we do: we are passionate about travel and want as many young people to embark on overseas experiences as possible. Through partnerships with hundreds of airlines and accommodation providers, we’re able to offer our Gen-Z members exclusive discounts on travel.


Join us as we celebrate our high achievers and raise the profile of this vibrant sector

Ceremony Countdown