This award will be presented to an organisation company that can demonstrate excellence in customer service
Great customer service should be at the heart of any service provider organisation. Getting this right will enable your organisation to stand head and shoulders above the competition, exceed customer expectations and encourage repeat business; word of mouth recommendations and most importantly attract higher quality staff and improve staff retention.
- Demonstration of a sound and effective Customer Services Strategy
- Demonstration of training and recruitment strategies
- Demonstration of systems in place to manage customer complaints and feedback
- Forward strategy for Customer Service assisting future growth and development
- Overall effectiveness
NEW go a little Dragons Den and submit a short video
This year you have the opportunity to film a short video to support your entry. This should NOT be a promotional video, this will NOT be accepted. It should be a short video (maximum one and a half minutes), telling us a bit about your entry and why you deserve to win this award. Click here to see our guidance on what the video should include. The video does not need to be sent at the same time as the form, but MUST be received by the entry deadline.