Winners: Best Customer Service 2019 - British Youth Travel Awards

Oxford Royale Academy

Oxford Royale Academy is a prestigious, high-end summer school with our flagship programme based in Oxford, and other centres located in Cambridge, Ascot, St Andrews, London and Yale.

Projects Abroad

Projects Abroad has spent over 25 years helping volunteers and interns fulfill their potential and make the world a better place. In the days before the internet, smartphones and budget airlines, an English University Professor and some overseas colleagues had an idea: What if young people could become international volunteers? They could learn new skills and contribute to communities at the same time. That was 25 years and 120,000 volunteers ago!

Medical Projects

Medical Projects organises short-term experiential learning courses for students who are interested in studying medicine and other healthcare related courses at university. Students aged 16+ can join one of our projects for 1-4 weeks and gain essential work experience and life skills. We offer courses in London, Tanzania, India, and Sri Lanka. Our projects provide students with a combination of work experience, advice, guidance, and interview practice, leaving them ready for Medical School.

Euroventure

Euroventure makes travelling Europe by train easy with bespoke interrail packages and group tours for travellers of any age. Whatever draws you to travel, whether it’s escaping your hometown, meeting new friends, seeing the sights you’ve always dreamed of, or just having incredible nights out with your mates, Euroventure can make it happen.

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“Customer service is at the heart of everything we do, as a given, but we are delighted to be recognised for our efforts through receiving the bronze award. We pride ourselves on our attentive support for our students, and it was fantastic to be finalists amongst such inspirational companies”

Lauren Miller Medical Projects

“We’re absolutely delighted at Euroventure has received the Highly Commended award for the Best Customer Service category. Our entire team work hard year-round to ensure that the support and attention that we are able to provide for our customers is second to none whilst providing an exceptional customer service- so it’s great that we’re up for such a prestigious award in this sector and the second time for customer service!”

Sam Sagar Euroventure

“Everyone at Oxford Royale Academy is delighted to have won the Best Customer Service category. At ORA, we pride ourselves on providing a premium experience to every student and customer throughout their entire relationship with us, from the very first enquiry to lifelong membership of our alumni community. We’re thrilled that this commitment to customer satisfaction has been recognised by the BYTA’s.”

Erica Tso,Oxford Royale Academy

“The whole Projects Abroad team are thrilled to have been awarded silver in the Customer Service award. All sales and support staff deserve recognition for their continued efforts – ensuring our customers are always satisfied.”

George Green, Projects Abroad

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