Congratulations to all of the winners and finalists in the 2023 British Youth Travel Awards

The British Youth Travel Awards are co-ordinated by BETA reward and celebrate the excellent work and high standards that our members and industry stakeholders demonstrate through their work year on year.

From creating new and innovative products and programmes for young travellers, to outstanding examples of customer service and responding to the needs of this important sector – a sector that is worth over £27 billion to the UK economy each year.

Having grown from a single category back in 2007, these awards have matured in stature and importance. For many these awards represent something special, something to work towards and this is demonstrated in the high quality of entries that are received.

Click on the image for more information on our winners and finalists or for a quick snapshot of who won what see here

It has been a privilege to be a judge at the British Youth Travel Awards – the entries have been nothing short of outstanding, showcasing the innovation, dedication and excellence in educational travel. Congratulations to all participants!

Ella Tyler, Lead 5050

There are a lot of people working hard to make the world of Educational Travel in the UK the best sector it can be. I am particularly struck by how much genuine care there is for customer experience and connecting communities – it’s right there, in every entry I’ve read. What an honour to be asked to judge these highly competitive awards. Thank you!

Mags Rivett, The Family Holiday Charity

Amazed by the fantastic innovations to reach new markets and customers. Excellent reflection of the sector itself  

Mark Henebury, Department for Business & Trade

Fantastic applications! I am very pleased to see innovative and creative thinking from all applicants, very well done

Fran Shollo, University of Chester

Best Customer Service was a tough category as all the diverse applicants are doing such great work! I loved reading about the work and the reviews from happy customers. Very well done to all the applicants!

Lethabo‑Thabo Royds, World Travel & Tourism Council

Every year the standard of entries gets higher and this year is no exception. As a judge, I enjoyed reviewing the entries for various categories and derived great satisfaction from knowing that the educational travel sector is offering great travel experiences

Paul Richer, Genesys Digital Transormation

A very impressive portfolio of entrants covering the entire spectrum of the youth and educational travel industry. Special credit to those companies who involved quantitative data in their submissions to demonstrate their high levels of customer service. High standards of safety and sustainability are now expected as standard – you need to be doing something very special to stand out and it was inspiring to see such high levels of resilience and innovation as our industry recovers post covid

Joe Lynch, Joe Lynch Consulting

After the desperate and disheartening Covid years, I was amazed at how quickly passion, creativity and innovation have returned to the industry. The quality and number of entrants was evidence, if we needed it, that BETA members and their talented staff teams are back and eager to be recognised at the forthcoming British Youth Travel Awards! See you there!

David Walker, Educational & Activity Holiday Expert

Previous winners

Best Accommodation

  • St Christopher’s Inns – 2023
  • St Christopher’s At The Village – 2019
  • Cohort Hostel – 2018
  • St Christopher’s Inns London Bridge – 2017
  • Mrs Potts Backpackers – 2016
  • YHA Cardiff Central – 2015
  • Smart City Hostels – 2014
  • Clink78 – 2013
  • Clink78 – 2012
  • Equity Point London – 2011
  • Piccadilly Backpackers – 2010

Best Customer Service

  • Camp Leaders – 2023
  • Oxford Royale Academy – 2019
  • Warner Bros. Studio Tour London – 2018
  • LILA* Liverpool – 2017
  • BritBound – 2016
  • Next Generation Travel – 2015
  • St Christopher’s Inns Backpackers Hostels – 2014
  • Palmers Lodge – 2013
  • Palmers Lodge Hostels – 2012

Best Educational Product

  • Theatre Workout – 2023
  • TASIS England – 2019
  • Medical Projects – 2018
  • World Nomads Travel Scholarships – 2017
  • Kingswood – 2016
  • Oxford Royale Academy – 2015
  • Equity (Inspiring Learning) – 2014
  • Oxford Royale Academy – 2013
  • Oxford Royale Academy – 2012
  • Oxford Royale Academy – 2011
  • Oxford Royale Academy – 2010

Best Innovation

  • Camp Leaders – 2023
  • Jeff Wayne’s The War of the Worlds: The Immersive Experience – 2019
  • Vagaband – 2018

Best Experience of the Year

  • Up at The O2 – 2023
  • The Original Tour – 2019
  • Theatre Workout – 2018
  • Warner Bros. Studio Tour London – The Making of Harry Potter – 2017
  • Theatre Workout Academy – 2016
  • BBC Tour of Broadcasting House – 2015
  • Mary Rose Museum – 2014
  • York Chocolate Story – 2013
  • Live The City – 2012
  • Tower of London, Royal Beasts (Historic Royal Palaces) – 2011
  • Historic Royal Palaces : Kensington Palace – 2010

Best Marketing

  • StudentUnvierse – 2023
  • Student.com – 2019
  • St Christopher’s Inns – 2018
  • Busabout – 2017
  • YHA (England & Wales) – 2016
  • Hatters Hostels – The Rebrand – 2015
  • YHA (England & Wales) – 2014
  • Hostelling International – 2013
  • Spaceships Campervans “where’s Mike” – 2012
  • STA Travel “Australia Working Holiday Campaign” – 2011
  • Tourism NT – 2010
  • TopDeck Travel – 2009
  • Tourism Australia – 2008
  • Visit London – 2007

Best Support Service

  • Feel Good Films – 2023
  • International Education Connect – 2019
  • Vagaband – 2018
  • NST Travel Group – 2017
  • STA Travel ISIC Prepaid MasterCard – 2016
  • English in Britain – 2015
  • Umi Digital – 2014
  • BritBound – 2013
  • BritBound – 2012
  • BritBound – 2011
  • Hostelworld – 2010

Best Schools Programme

  • Warner Bros. Studio Tour London – The Making of Harry Potter – 2019
  • The Emmerdale Studio Experience – 2018

Best Transport Provider

  • First Travel Solutions – 2023

Best Use of Social Media

  • Camp America – 2023
  • Topdeck Travel 2019
  • Topdeck Travel – 2018
  • Warner Bros. Studio Tour London – The Making of Harry Potter – 2017
  • Topdeck Travel – 2016
  • Contiki Holidays – The Roadtrip – 2015
  • Contiki Holidays – 2014
  • Historic Royal Palaces – 2013
  • Generator Hostels 2012
  • Tourism Australia “Find Barry’s Key Promotion” – 2011
  • Hostelworld.com 2010

Ethical, Responsible & Sustainable Tourism Award

  • Kaya Responsible Travel – 2023

Outstanding Contribution Award

  • Murray Roberts, St Christopher’s Inns – 2023
  • Camp America – 2019
  • Peter Duncan, Edinburgh Tourism Action Group – 2018
  • David Walker, Ardmore Language Schools – 2017
  • St Christopher’s Inns – 2016
  • YHA, (England & Wales) – 2015
  • St Christopher’s Inns Backpacker Hostels – 2014
  • Peter Lowy, Lowy Group, 2013
  • Micheline Sutton, Anglophiles Academic 2012
  • Susan Goldstein 2009
  • Jack Coronna 2008

Peoples Choice Award

  • Londonist – 2019
  • YHA England & Wales– 2018
  • Hostelworld -2017

Best Volunteering Organisation

  • Pod Volunteer – 2019
  • African Adventures – 2018
  • Pod Volunteer – 2017
  • Kaya Responsible Travel – 2016
  • Pod Volunteer – 2015
  • Kaya Responsible Travel – 2014
  • Azafady – 2013
  • Blue Ventures Expeditions – 2012

Rising Star Award

  • Emily Abbott, Experio Life – 2019
  • Kirsty McLaren, Immerse Education – 2018
  • Rebecca O’Hare, Campus Living Villages – 2017
  • Nick Steiert, Invasion – 2016
  • Dan Mew, African Adventures – 2015
  • Steve Lowy, Umi Digital – 2014
  • Lettie Cervera, Click Hostels – 2013
  • Sophie Herbert, St Christophers’ Inns – 2012
  • Ruth Kerr, Smart City Hostels, Edinburgh – 2011
  • Robert Savage, Beds & Bars – 2010
  • Alison Armitage, Generator Hostels – 2009
  • Gavin Daniel, Anglophiles Academic – 2008
  • Jacqui Drummond, Top Deck – 2007

Best Youth Destination

  • Liverpool – 2019
  • Scotland – 2018

The Best UK Youth Destination & Best International Destination results prior to 2018:

Best UK Youth Destination
  • Edinburgh – 2017
  • Wales – 2016
  • Liverpool – 2015
  • Manchester – 2014
  • Scotland – 2013
  • London – 2012
  • Welcome to Yorkshire – 2011
  • Welcome to Yorkshire – 2010
  • Visit London – 2009
  • Visit Brighton – 2008
Best International Youth Destination
  • Australia – 2017
  • Latin America (LATA) – 2016
  • South Africa ( South Africa Tourism) – 2015
  • France (Atout France) – 2014
  • Germany – 2013
  • Spain – 2012
  • Germany (German National Tourist Board) – 2011
  • Tourism N T – 2010
  • France – 2009
  • Australia – 2008

Green Tourism

  • Madventurer Volunteer Projects – 2011
  • Coral Cay Conservation -2010
  • Gapforce -2009
  • G.A.P. Adventures -2008

Best Youth Product

  • Generator Hostels – 2009
  • Hostelbookers.com – 2008
  • Wimbledon Lawn Tennis Museum – 2007

Best Website

  • Worldnomads.com 2009
  • HattersHostel.com 2008
  • Gapyear.com 2007

Best Mobile App

  • Generator Hostels – 2011